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  • Evolve2 65

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Accessories

  • Jabra Evolve2 40/65 Ear Cushions - Black

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  • Jabra Evolve2 40/65 Ear Cushions - Beige

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  • Jabra Evolve2 65 Charging Stand USB-A - Beige

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  • Jabra Evolve2 65 Charging Stand USB-C - Black

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  • Jabra Evolve2 65 Charging Stand USB-A - Black

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  • Jabra Evolve2 65 Charging Stand USB-C - Beige

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  • Jabra Evolve2 65 Pouch

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  • Jabra USB Cable for Evolve2 and Engage SE (USB-A to USB-C) - Black

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  • Jabra USB Cable for Evolve2 and Engage SE (USB-C to USB-C) - Black

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  • Jabra USB Cable for Evolve2 and Engage SE (USB-A to USB-C) - Beige

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  • Jabra USB Cable for Evolve2 and Engage SE (USB-C to USB-C) - Beige

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  • Jabra Link 380c MS - USB-C - Bluetooth Adapter

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  • Jabra Link 380a MS - USB-A - Bluetooth Adapter

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This product is compatible with the following devices or systems

  • Softphone
    Compatible
  • Tablet/mobile
    Compatible
  • Desk phone
    Not compatible
  • Compatibility Guide
    Find the right headset for your device

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  1. Jabra Evolve2 65

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Document
Technical specifications for the Evolve2 series
Language
  • Chinese TraditionalChinese Traditional
  • GermanGerman
  • EnglishEnglish
  • JapaneseJapanese
  • KoreanKorean
Type
pdf
Size
260.5 KB
Download
Document
User manual
Language
  • JapaneseJapanese
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  • VietnameseVietnamese
  • Chinese SimplifiedChinese Simplified
  • Chinese TraditionalChinese Traditional
Type
pdf
Size
3.2 MB
Download
  • All categories
How do I manually reset my Jabra Evolve2 headset to the default settings?
How do I manually turn off/on voice guidance on my Jabra Evolve2 headset?
How do I adjust sidetone to hear myself speaking during calls using Jabra Sound+?
How do I charge my Jabra Evolve2 65?
How does the microphone boom arm work?
Showing 5 of 124
File
Firmware
Platform
WindowsWindows
Language
MultilingualMultilingual
Release date
2025/07/28
Version
2.9.2
Download
Release note
File
Jabra Direct
Platform
macOSmacOS
Language
EnglishEnglish
Release date
2025/10/30
Version
6.25.29101
Download
Release note
  • Release date:

    July 28, 2025
    Release version:2.9.2

    Security Updates:

    • Upgraded Bluetooth encryption to 128-bit key length.

    Note: This update may not be compatible with older Bluetooth devices when connected to the controller. 

    A security mandate requires that Bluetooth encryption is not permitted to be negotiated below a 128-bit key length.

  • Release date:

    November 07, 2024
    Release version:2.8.5

    Fixed:

    • Speaker volume could in media playback be very low.
  • Release date:

    October 28, 2024
    Release version:2.8.4

    Fixed:

    • Microphone could be slow in adapting to the voice in the beginning of the call, in certain scenarios.

    Minor performance and stability improvements

  • Release date:

    April 05, 2022
    Release version:2.7.7

    Details

    • Fixed: not able to reconnect with Jabra Sound+ app on iOS
    • Fixed: pitch tone in certain case when close to ultrasound sensors 
    • Performance and stability improvements

  • Release date:

    May 04, 2021
    Release version:2.6.0

    Details

    • Fixed: Mono audio in certain cases

  • Release date:

    April 20, 2021
    Release version:2.5.12

    Details

    • Updated: added support for Mono USB audio in 44.1 khz
    • Updated: added voice prompt (call answered) when using boom arm for call handling
    • Fixed: issue in Japanese voice prompts
    • Fixed: issue when pairing voice prompt continued in loop until Bluetooth pairing was established, but device used for USB audio only 
    • Fixed: reboot when changing volume on Apple M1 Mac’s
    • Performance and stability improvements

  • Release date:

    September 07, 2020
    Release version:2.4.5

    Details

    • New feature: Support for USB audio.
    • New feature: User can manually turn Busylight on/off when not on a call*
    • Updated: Audio performance optimization.
    • Fixed: Headset flashes red despite full battery.
    • Fixed: Microsoft Teams notification turns off if headset is taken off and the call is ended. 
    • Performance and stability improvements.

    *Requires Jabra Sound+ 4.5

  • Release date:

    July 14, 2020
    Release version:2.3.13

    Details

    • Updated: improved microphone performance
    • Updated: motion sensor sensitivity improved
    • Fixed: performance of sidetone
    • Fixed: music starting unexpectedly
    • Fixed: incorrect battery level registered when connecting/disconnecting 
    • Performance and stability improvements

  • Release date:

    May 05, 2020
    Release version:2.3.9

    Details

    • Fixed: headset reboot during a Skype call
    • Fixed: not possible to unmute the call after the boom arm mute is disabled from Jabra Direct or Jabra Sound+
    • Bluetooth pairing enhancements in dual connectivity
    • Fixed: No "battery low" audio feedback when voice prompts is off
    • Updated: audio performance
    • Updated: LED behavior
    • Performance and stability improvements
  • Release date:

    April 14, 2020
    Release version:2.3.1

    Details

    • First public release
Complete release history