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Engage AI

A coach on every call

Pricing

A good deal on better calls

Engage AI boosts agent performance with real-time coaching, supervisor support and automated quality checks. It makes communication clearer and helps teams stay on track for better customer experiences. All of our plans come with the same great features. Simply choose the duration that works best for you.

Plan Options

1-year plan

MSRP

$25

per user/month

SKU: 14501-25

2-year plan

MSRP

$20

per user/month

SKU: 14501-26

Included in all plans

Product

Full Engage AI feature-set

Unlimited minutes per user

Customer Success

Dedicated Success Manager

Tailored onboarding

Train-the-trainer programme

Tech

Unlimited technical support

Access to Data API

SSO with Azure AD

Engage AI: Real support for real results

Agent coaching

Get real-time feedback that helps your agents stay on track during customer calls, boosting engagement and performance while making every interaction count.

Supervisor assist

Lets supervisors jump in when needed to monitor live interactions, providing that extra targeted support to guide agents and keep everything running smoothly.

Quality assurance

Say goodbye to tedious manual reviews. Our automated quality checks make monitoring and scoring calls a breeze, saving you time and effort.

Speech enhancement

Enjoy crystal-clear conversations with enhanced voice clarity and reduced background noise on the customer end of the call - because clear communication makes for happier customers and agents.

Frequently asked questions

Do you offer volume discounts?

Absolutely! Discounts are available for enterprise customers (typically 250+ licenses). Just reach out to Jabra sales to discuss the best purchasing options for your organisation.

Do you offer a bundling discount if I buy Engage AI together with Jabra headsets?

Yes, we do! Contact Jabra sales to find out about our exciting bundle options.

Do you offer discounts for long-term contracts?

We do - you can enjoy up to 30% off if you opt for a 3-year contract. Contracts are available in 1, 2 and 3-year durations.

Is there a setup fee or any hidden charges?

No - our license prices are all-inclusive. Just a heads-up: there may be a one-time fee for pilot projects/POCs or custom integrations depending on the specifics.

Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time - just remember to give a 30-day notice. If you cancel, you'll get a pro-rata refund for any unused prepaid subscription fees.

What happens to my data if I cancel my subscription?

Your data is yours. After cancellation, your data will be accessible to your administrator(s) in a limited function account for 90 days. After that, it'll be deleted.

Book a free demo

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