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Accessories

  • Jabra Biz 2400 II Clothing Clips

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  • Jabra Evolve 65 Charging Stand

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  • Jabra Evolve USB-A Cable

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  • Jabra USB-C to Micro-USB Cable - Black

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  • Jabra USB-C to Micro-USB Cable - Black - Tangerine

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  • Jabra Evolve 20-65 Neoprene Pouch

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  • Jabra Evolve Leather Ear Cushions (Evolve 20SE/30/30II/40/65)

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  • Jabra Link 380a UC - USB-A - Bluetooth Adapter

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  • Jabra Link 380a MS - USB-A - Bluetooth Adapter

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  • Jabra Link 380c UC - USB-C - Bluetooth Adapter

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  • Jabra Link 380c MS - USB-C - Bluetooth Adapter

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  • Jabra Link 370 UC - Bluetooth Adapter

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  1. Jabra Evolve 65

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Technical specifications
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Type
pdf
Size
111.1 KB
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Document
Quick start guide
Language
EnglishEnglish
Type
pdf
Size
308.5 KB
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  • All categories
How do I manually reset my Jabra Evolve 65 headset to the default settings?
How do I know when my headset needs to be charged?
How do I connect my Jabra Evolve headset with my computer?
How do I set up my Jabra device to work with Microsoft Teams?
Why is there no audio in my Jabra Bluetooth device when I answer an incoming call on my smartphone?
Showing 5 of 92
File
Firmware
Platform
Windows
Language
EnglishEnglish
Release date
2021/03/24
Version
2.97.0
Download
Release note
File
Jabra Direct
Platform
macOS
Language
EnglishEnglish
Release date
2025/10/30
Version
6.25.29101
Download
Release note
  • Release date:

    March 25, 2021
    Release version:2.97.0

    Details

    • Performance and stability improvements
  • Release date:

    August 03, 2020
    Release version:2.91.2

    Details
    • Updated: Microsoft Teams certification for the Skype for Business variant*
    • Performance and stability improvements

    *when connected with the Jabra Link 370 (supported from firmware version 1.82.0)

  • Release date:

    February 28, 2020
    Release version:2.72.0

    Details

    • New feature: Toggle Sleep mode* 
    • Fixed: able to select softphone ringtone instead of Jabra ringtone** 
    • Performance and stability improvements

    *Setting can be changed in Jabra Direct, under Headset settings.
    **Setting can be changed in Jabra Direct, under Softphone (PC).

  • Release date:

    January 09, 2019
    Release version:2.47.0

    Details

    • Updated: Improved USB connection when using headset with Linux
    • Fixed: Issue with first call after headset comes out of standby mode
    • Fixed: Loss of RCC/ringtone with Mitel 6930/6940 phones after powering off headset
    • Fixed: AVRCP issue where commands do not work
    • Performance and stability improvements 

  • Release date:

    January 12, 2018
    Release version:2.37.0

    Details

    • Battery Lifetime Management
      • Improved battery performance by having the Jabra Evolve 65 automatically go in sleep mode after been inactive for 15 minutes , and powers off the Jabra Evolve 65 after 24 hours inactivity.
    • Wired USB audio.
      • Added the option to use the Jabra Evolve 65 via the USB cable*.

    *Requires Jabra Direct 3.10 or higher or latest Jabra Xpress release to adjust.

    Enhancements:
    • Optimized charging when the headset is in OFF mode, and connected to a Windows 8 or 10 machine.
    • Resolved an issue with metallic, and crackling noise when used with iPhone 5/6/7.
    • Resolved an issue with the LED turning green for full charge before a full charge was done.
    • Resolved an issue with pairing with Mitel 6940 phones.
    • Minor updates
  • Release date:

    March 16, 2017
    Release version:2.2.1

    Details

    • Improved audio quality when headset is simultaneously connected with 2 Bluetooth devices
  • Release date:

    December 12, 2016
    Release version:2.0.0

    Details

    • Feature and stability improvements
    • Support for EU/US Noise At Work and G616 guidelines with the Jabra Direct 3.6, and Jabra Xpress service release 13.
  • Release date:

    April 25, 2016
    Release version:1.58.0

    Details

    • Minor updates

    Jabra Direct
    Personalize your Jabra audio device and get the best user experience on each and every call. Update your Jabra Evolve by downloading the latest version of Jabra Direct for free at www.jabra.com/direct

    Jabra Xpress
    Future proof your Jabra USB audio device investment. Install and update multiple Jabra Evolve within your organization, all at the same time using our web-based software Jabra Xpress available at www.jabra.com/xpress

  • Release date:

    February 03, 2015
    Release version:1.57.0

    Details

    • Acoustic enhancements
    • Beep tone level adjusted

    Jabra Direct
    Personalize your Jabra audio device and get the best user experience on each and every call. Update your Jabra Evolve by downloading the latest version of Jabra Direct for free at www.jabra.com/direct

    Jabra Xpress
    Future proof your Jabra USB audio device investment. Install and update multiple Jabra Evolve within your organization, all at the same time using our web-based software Jabra Xpress available at www.jabra.com/xpress

Complete release history