Release version: 6.17.21301
Release date: August 08, 2024
Fixed:
Minor performance and stability improvements.
Public release note edited on August 13, 2024.
Release version: 6.16.15901
Release date: July 03, 2024
Details
Release version: 6.15.10901
Release date: April 23, 2024
Details
Release version: 6.14.08801
Release date: April 15, 2024
Details
*Requires Jabra PanaCast 50 firmware version 6.6.5
**Requires Jabra Perform 45 firmware version 0.1.8
Release version: 6.13.01801
Release date: January 30, 2024
Details
*The public release note has been edited March 19, 2024.
Release version: 6.12.30302
Release date: November 02, 2023
Details
Release version: 6.11.28601
Release date: October 18, 2023
Details
Release version: 6.10.25001
Release date: September 26, 2023
Details
*Requires Jabra PanaCast 50 firmware version 6.2.2 or later
Release version: 6.9.16301
Release date: June 20, 2023
Details
• New feature: option to select if “Launch Jabra Direct during PC startup” is enabled or disabled. Feature is default enabled.
• New feature: added support for Jabra Evolve2 30 SE
• Updated: minor UI updates when used with Jabra PanaCast 50
• Updated: Zoom plugin for Jabra Direct for macOS
• Fixed: Jabra Direct could freeze when selecting language pack for Jabra Evolve2 buds and had less than 50% battery
• Fixed: Jabra Direct could freeze in the update flow with Jabra Evolve2 buds
• Fixed: rare issue where Jabra Direct might attempt to update while the headset was in a call
• Performance and stability improvements
Release version: 6.8.13001
Release date: May 23, 2023
Details
• New feature: added support for Jabra Evolve2 40 SE
• New feature: option to reset image quality settings for Jabra PanaCast 20 and Jabra PanaCast 50
• New feature: option use certificate-based authentication for Jabra PanaCast 50 connectivity
• Updated: minor UI updates
• Updated: Jabra PanaCast 50 setup wizard
• Fixed: Jabra Direct would become unresponsive in certain setup scenarios with Jabra PanaCast 50 on macOS
• Fixed: Jabra PanaCast 50 may unintended reboot when changing from Ethernet to Wi-Fi and existing device settings
• Fixed: New Microsoft Teams would state “Not ready” under listed softphones
• Fixed: Jabra PanaCast 50 was not recognized in Jabra Xpress when used via remote desktop
• Fixed: Device Access Info pop-up when switching a device to firmware update mode
• Fixed: wrong UI behavior when attempting to connect to a WPA2 Wi-Fi with Jabra PanaCast 50
• Fixed: greyed out Back button if username and password was not entered during Ethernet setup
• Fixed: challenge when using applocker that prevented whitelisting
• Fixed: in certain scenarios Jabra Direct would not prompt with a new firmware update after a new Jabra Direct installation
• Fixed: not able to recover Jabra Engage 50 if locked in firmware update mode
• Fixed: not able to recognize Jabra Engage 40 if locked in firmware update mode
• Performance and stability improvements
Release version: 6.7.06902
Release date: March 15, 2023
Details
• New feature: new supported devices, Jabra Speak2 40, Jabra Speak2 55 and Jabra Speak2 75.
• New feature: option to delete one or more Bluetooth pairings for certain Bluetooth products without the need to do a factory reset*
• Jabra Link 380 and Jabra Link 370 this is done via the Pairing menu in Jabra Direct.
• For Bluetooth devices it is managed via Device Settings.
• Supported devices: Jabra Evolve 65, Jabra Evolve2 65, Jabra Evolve2 75, Jabra Evolve2 85, Jabra Evolve2 buds, Jabra Link 370, Jabra Link 380, Jabra Speak 710, Jabra Speak 750, Jabra Speak2 75
• Updated: minor UI updates to certain device settings.
• Updated: UI flow when configuring an Xpress URL for Jabra PanaCast 50.
• Updated: Zoom softphone plugin for Windows which resolves several minor issues.
• Updated: Zoom softphone plugin for macOS which resolves several minor issues.
• Fixed: Jabra PanaCast 50 in certain remote desktop scenarios is not seen.
• Fixed: Jabra PanaCast 50 in certain scenarios would not connect to ethernet.
• Fixed: Jabra PanaCast 50 WiFi prompt stating “Connection failed. Please try again” despite connection was established.
• Fixed: button visibility issues when deploying a managed package for Jabra PanaCast 50.
• Fixed: if firmware update failed for certain headsets, it would not correctly prompt users the headset was not updated correctly.
• Fixed: several minor UI and text bugs resolved when used with Jabra PanaCast 50.
• Performance and stability improvements
*Using latest firmware with the device is advised.
Release version: 6.6.03101
Release date: February 22, 2023
Details
Release version: 6.5.31801
Release date: November 17, 2022
Details
• New feature: added support for Jabra Evolve2 buds
• New feature: full call control support for Zoom macOS client
• Updated: UI firmware update flow when using Automatic device updates
• Performance and stability improvements
Release version: 6.4.28501
Release date: October 20, 2022
Details
Release version: 6.3.22201
Release date: August 15, 2022
Details
• Updated: UI text messages for certain error codes
• Updated: scheduled firmware update performance and UI
• Fixed: not able to update Jabra PanaCast 50 on macOS
• Fixed: after uploading a ringtone it was not possible to change other settings or save a configuration
• Fixed: not possible to recover Jabra Engage 50 in all scenarios, after a firmware update interruption
• Fixed: uploading a ringtone to Jabra Engage 75 could get stuck
• Performance and stability improvements
Release version: 6.2.18901
Release date: July 14, 2022
Details
• Updated: UI performance for camera controller
• Updated: Automatic Device Update default value is OFF instead of ON, on a fresh Jabra Direct installation
• Fixed: call control with Zoom not working if Zoom was launched prior to Jabra Direct
• Fixed: Zoom not available as Preferred Softphone when certain Zoom MSI files was used for deployment
• Fixed: UI bugs in firmware update mode
• Fixed: firmware update timer was not cancelled in all scenarios if set in certain ways in Jabra Xpress
• Fixed: firmware update notification was not presenting in certain scenarios if local time and admin time was different
• Performance and stability improvements
Release version: 6.1.13901
Release date: May 30, 2022
Details
• Updated: added support for Jabra Link 400
• Updated: added support for Jabra Engage 55
• Updated: macOS installer
• Updated: minor UI and text updates
• Fixed: incorrect battery percentage shown for certain Jabra Evolve and Jabra Evolve2 products
• Fixed: Give a Rating did not work correctly in all instances
• Performance and stability improvements
Release version: 6.0.12901
Release date: May 17, 2022
Details
• Updated: firmware updater on macOS
• Performance and stability improvements
Release version: 5.13.11201
Release date: April 28, 2022
Details
• Updated: Jabra Direct will prompt the user with an available update if the connected headset or base is not using the latest firmware
• Fixed: issue updating Jabra Pro 925/935 on macOS
• Fixed: recurring Windows pop-up “Go to updates”
• Performance and stability improvements
Release version: 5.12.06601
Release date: March 16, 2022
Details
• New feature: automatic firmware update (enabled per default)
o Start firmware automatically (5 minutes after a new firmware is registered in Jabra Direct for a given device)
o Option to temporarily postpone a firmware update for 15 minutes, 1 hour or 4 hours
o Option to select Do not update**
o Option to automatically start firmware update if laptop is disconnected from charger*
• Fixed: Jabra Xpress package name in some case was missing after minimizing and reopening the Jabra Direct tray icon
• Fixed: custom Jabra Xpress package name in some cases was not reflected correctly in Jabra Direct
• Performance and stability improvements
*Requires to be set and managed in Jabra Xpress.
** Not possible for end-users managed by Jabra Xpress
Release version: 5.11.01302
Release date: January 19, 2022
Details
• Updated: Zoom plug-in
o Possible to end a Zoom meeting with the answer/end button.
o Start meeting with muted microphone
• Fixed: certain product images and settings was not displayed correctly
• Fixed: in Proxy setup certain devices as Jabra Handset 450, Jabra Pro 900 and Jabra Pro 9400 series settings was not displayed
• Fixed: Tray menu list could not be closed correctly
• Fixed: issue changing language on certain devices
• Fixed: not being able to save Jabra Panacast settings
• Performance and stability improvements
Release version: 5.10.2
Release date: December 14, 2021
Details
*Jabra PanaCast 50 requires firmware version 1.14.2 or later
Release version: 5.9.55495
Release date: October 18, 2021
Details
Release version: 5.8.49513
Release date: September 16, 2021
Details
• New feature: added proxy support (System and user level proxy configuration)
• New feature: added support for ARM for the following products: Jabra Biz 2400II CC, Jabra Biz 2300 USB, Jabra Biz 1500 USB, Jabra Evolve 20/20SE/30/30II/40/80,
Jabra Evolve2 30/40/65/85, Jabra Engage 50/65/75, Jabra Pro 9450/9460/9465/9470 series, Jabra PanaCast, Jabra PanaCast 20, Jabra PanaCast 50 and Jabra Link 380
• Fixed: continuously checking for updates
• Updated: option to select Microsoft Teams as preferred softphone on macOS
• Updated: minor UI updates
• Performance and stability improvements
Release version: 5.7.45144
Release date: August 18, 2021
Details
Release version: 5.6.43171
Release date: July 27, 2021
Details
Release version: 5.5.39795
Release date: June 29, 2021
Details
Release version: 5.5.37716
Release date: June 15, 2021
Details
• New supported product: Jabra PanaCast 50
• Performance and stability improvements
Release version: 5.4.33519
Release date: May 17, 2021
Details
• Updated: Avaya one X integration – Windows only
• Updated: Lync integration – Windows only
• Updated: SDK integration – Windows only
• Updated: Jabra Evolve2 30 is visible during a firmware update process
• Fixed: crash in certain cases running a Mac with Japanese language
• Fixed: Bluetooth pairing list might be empty when connecting a supported Bluetooth device
• Fixed: issue where Jabra Link 370 Teams version may not be able to recover if in firmware update mode
• Performance and stability improvements
Release version: 5.2.20825
Release date: February 18, 2021
Details
Release version: 5.1.19836
Release date: January 25, 2021
Details
• Updated: removed 3rd party vendor headsets from device overview
• Updated: minor UI updates
• Performance and stability improvements
Note: Jabra Direct for macOS requires macOS version 10.15.x or later
Release version: Jabra Direct Windows: 5.0.17635; Jabra Direct macOS: 5.0.17635
Release date: December 17, 2020
Details
• Updated: user experience is enhanced with new UI
• Updated: added support for macOS 11.x/Big Sur* and Apple M1 Chip**
• Fixed: during a firmware update the first option in the language list was not preselected
• Performance and stability improvements
*Jabra Direct for macOS is optimized for macOS 10.15.x and macOS 11.x
** Requires Rosetta 2 to be installed on the computer. The user will be prompted automatically to install this application when installing Jabra Direct.
Release version: Jabra Direct Windows: 4.14.15119; Jabra Direct macOS: 4.14.15119
Release date: November 18, 2020
Details
• New feature: integrated and improved firmware recovery function (macOS)
• New feature: improved and integrated firmware updater (macOS)
• Performance and stability improvements
Note: We expect macOS 11 (Big Sur) is supported in a release in week 51
Release version: Jabra Direct Windows: 4.0.13615 (last updated October 30, 2020); Jabra Direct macOS: 4.0.6820 (last updated March 13, 2020)
Release date: October 30, 2020
Details
• Updated: firmware update performance for Jabra Biz 2400II USB BT, Jabra Speak 410 and Jabra Speak 510 – Windows only.
• Updated: electron framework from version 6 to version 10 – Windows only
• Updated: angular framework from version 5 to version 10 – Windows only
• Updated: webpack framework from version 3 to version 4 – Windows only
• Updated: typescript framework from version 2.6.2 to version 4 – Windows only
• Performance and stability improvements – Windows only
Release version: 4.0.12443
Release date: October 14, 2020
Details
• Fixed: issue where a face detection box could occur in the video picture in certain situation when using Jabra PanaCast (Windows only)
Release version: 4.0.11531 for Windows
Release date: October 08, 2020
Details
• New feature: integrated and improved firmware recovery function (Windows only)
• Fixed: issue where connected devices did not display (Windows only)
• Performance and stability improvements (Windows only)
Release version: 4.0.8560 for Windows
Release date: June 23, 2020
Details
• New feature: improved and integrated firmware updater for Windows
• Improved: product settings depended on each other (Windows only)
• Performance and stability improvements (Windows only)
Release version: 4.0.6933 for Windows, 4.0.6820 for macOS
Release date: March 13, 2020
Details
• New feature: Jabra PanaCast preview feature (Windows and macOS)Release version: 4.0.6464 for Windows, 4.0.6464 for macOS
Release date: January 27, 2020
Details
• New feature: Ability to save/reset Image Quality settings for Jabra PanaCast.
• New feature: Option to choose between Instant Zoom, Natural Zoom or Off for Jabra PanaCast.
• Performance and stability improvements
Release version: 4.0.6206 for Windows, 4.0.6206 for macOS
Release date: December 17, 2019
Details
• New feature: added product information section for Jabra PanaCast
• New feature: new Camera Adjustment panel to access the Jabra PanaCast settings for Image quality and Camera Adjustments in Jabra Direct main window (settings are available if Jabra Direct icon is disabled in system tray)
• Updated feature: enhanced Jabra PanaCast settings for Image Quality by adding the corresponding numerical value for the given image setting
• Updated: support for Avaya IX workplace Softphone (Windows only)
• Performance and stability improvements
Release version: Windows - 4.0.5484, macOS - 4.0.5485
Release date: September 30, 2019
*** Please upgrade to this version if you use Jabra Direct 2.0 in a proxy setup.***
Details
Release version: Windows - 4.0.5390, macOS - 4.0.5389
Release date: September 11, 2019
Details
Release version: Windows - 4.0.5230, macOS - 4.0.5219
Release date: August 15, 2019
Details
New supported products
Release version: Windows - 4.0.4873, macOS - 4.0.4843
Release date: June 20, 2019
Details
Release version: Windows - 4.0.4380, macOs - 4.0.4381
Release date: March 11, 2019
Release version: 4.0.3913
Release date: January 16, 2019
Details
Release version: 4.0.3579
Release date: December 03, 2018
Details
Release version: 4.0.3541
Release date: October 30, 2018
Details
Release version: 4.0.3518
Release date: October 16, 2018
Details
Supported OS
Unsupported devices
Unsupported OS
NOTE: Windows users: from October 16, 2018 Jabra Direct 2.0 (version 4.x or newer) replaces Jabra Direct (version 3.x or earlier). When installing Jabra Direct 2.0 the previously installed version of Jabra Direct is uninstalled.
MacOS users: from October 16, 2018 Jabra Direct 2.0 (version 4.x or newer) replaces Suite for Mac (version 2.x or earlier).
Read more here www.jabra.com/direct
The following devices are currently not supported. Support is expected in Q4 2018.
Release version: 3.12.1955
Release date: April 03, 2018
Details
See the Jabra Direct datasheet on https://www.jabra.com/software-and-services/jabra-direct
Release version: 3.11.1724.0
Release date: February 28, 2018
Details
See the Jabra Direct datasheet on https://www.jabra.com/software-and-services/jabra-direct
Release version: 3.10.1383.0
Release date: December 15, 2017
Details
See the Jabra Direct datasheet on https://www.jabra.com/software-and-services/jabra-direct
Release version: 3.9.1042.0
Release date: September 06, 2017
Details
See the Jabra Direct datasheet on https://www.jabra.com/software-and-services/jabra-direct
Note: This update is requried to update Jabra Speak 710 to version 1.28.
Release version: 3.8.689.0
Release date: May 15, 2017
Details
Release version: 3.7.604
Release date: April 03, 2017
Details
See the Jabra Direct datasheet on http://www.jabra.com/software-and-services/jabra-direct
Release version: 3.6.473
Release date: March 01, 2017
Details
See the Jabra Direct datasheet on http://www.jabra.com/software-and-services/jabra-direct
Release version: 3.6.361.0
Release date: January 11, 2017
Details
System requirements and compatibility:
See the Jabra Direct datasheet on http://www.jabra.com/software-and-services/jabra-direct
Release version: 3.5.15371
Release date: October 14, 2016
Details
See the Jabra Direct datasheet on http://www.jabra.com/software-and-services/jabra-direct
Release version: 3.5.14526
Release date: September 02, 2016
Details
New Jabra audio devices supported:
Improved softphone integration for:
Jabra Direct User Interface improvements:
Release version: 3.4.13140
Release date: April 14, 2016
Details
New Jabra audio devices supported:
Improved softphone integration for:
System requirements & Compatibility:
See the Jabra Direct datasheet, page 3.
Release version: 3.3.12731
Release date: January 18, 2016
Details
Improved softphone integration for:
Improved Jabra audio device support for:
System requirements & Compatibility:
See the Jabra Direct datasheet, page 3.
Release version: 3.2.11229
Release date: October 01, 2015
Details
New Jabra audio devices supported:
Improved softphone integration for:
Jabra Direct enhancements
System requirements & Compatibility:
See the Jabra Direct datasheet, page 3.
Release version: 3.1.10355
Release date: June 19, 2015
Details
New Jabra audio devices supported:
Jabra audio devices with improved feature supported:
New softphone integrations:
Improved softphone integration for:
New Jabra Direct features and enhancements:
System requirements & Compatibility:
See the Jabra Direct datasheet, page 3: http://www.jabra.com/direct
Release version: 3.0.10078.0
Release date: March 13, 2015
Details
NOTICE: BY APRIL 13TH 2015 JABRA DIRECT REPLACES JABRA PC SUITE
Release version: 2.17.9970
Release date: December 13, 2015
Details
System requirements & Compatibility:
See help file in JPCS or Installation guide.
Release version: 2.16.9388
Release date: December 01, 2014
Details
Improved integration for:
New features and enhancements:
Release version: 2.15.8937
Release date: October 10, 2014
Details
Improved integration for:
System requirements & Compatibility:
See help file in JPCS or Installation guide.
Release version: 2.15.8842
Release date: October 06, 2014
Details
New features and enhancements:
System requirements & Compatibility:
See help file in JPCS or Installation guide.
Release version: 2.14.5888
Release date: April 11, 2014
Details
New features and enhancements:
System requirements & Compatibility:
See help file in JPCS or Installation guide.
Release version: 2.13.4910
Release date: January 20, 2014
Details
Improved integration for:
New features and enhancements:
System requirements & Compatibility:
See help file in JPCS or Installation guide.
Release version: 2.12.3884
Release date: September 18, 2013
Details
New features and enhancements:
System requirements & Compatibility:
See help file in JPCS or Installation guide.
Release version: 2.11.3231
Release date: April 18, 2013
Details
Release version: 2.10.3050
Release date: February 28, 2013
Details
System requirements & Compatibility:
See help file in JPCS or Installation guide.
Release version: 2.9.2778
Release date: October 18, 2012
Details
Release version: 2.9.2525
Release date: October 08, 2012
Details