Virsae’s XCaaS analytics platform shines a light on the devices and behaviors impacting customer experience and agent wellbeing. Jabra for Virsae incorporates headset metrics to provide a complete picture of agent well-being when on calls for a whole day, as well as around connectivity and the environment, both in the contact center and from home. Contact center supervisors and managers gain unique insights into device usage, technical, and environmental influences that could impact stress, anxiety, and customer experience ratings, all presented on intuitive, at-a-glance dashboards.

Jabra for Virsae helps companies to proactively support their remote workforce to maintain healthy workplace practices. It also leverages machine learning to alert managers when an agent is using their headset incorrectly, or volume levels exceed recommended levels. Agents need to spend most of their time on the phone, and this solution gives them the tools to stay focused and dodge stress, acoustic shock and potential hearing loss.

Jabra for Virsae integration

Jabra Engage professional headsets take both customer and agent experience to the next level ›

Jabra headsets for engagement

Whatever the size and setup of your contact center, Engage headsets deliver next-generation audio quality with added data and analytics. Helping you get the best from your agents, wherever they’re working from.

{{::$parent.$parent.product.productName}}

First name

Last name

Company

Please provide valid email

.jbr-form__field { margin-bottom: 5px; } .jbr-form__row .jbr-form__field--required:before { content: "*"!important; font-weight: 600; font-size: 12px; color: #727373!important; left: 5px!important; } .jbr-form__field--required:before { content: "*"!important; font-weight: 600; font-size: 12px!important; color: #727373!important; left: 25px!important; } .jbr-form__input--dropdown { -webkit-appearance: auto!important; -moz-appearance: auto!important; background-image: none!important; } .jbr-form__terms .custom-rich-text a { text-decoration: underline!important; } .field-validation-error { display: block; line-height: 10pt; color: red; font-size: 12px; font-weight: 400; margin: 0 auto; } .replacement-column-spot-web-form .jbr-form { font-size: 16px; font-weight: 400; color: #4F5050; background-color: white; border-radius: 25px; box-shadow: 0 50px 100px -20px rgba(50, 50, 93, .25), 0 30px 60px -30px rgba(0, 0, 0, .3), 0 -18px 60px -10px rgba(0, 0, 0, .025); padding: 30px 5px 25px; } .replacement-column-spot-web-form .jbr-form__input, .jbr-form__singlelinetext { border: 1px solid #ededed!important; background-color: #fcfcfc; } .jbr-form__singlelinetext { height: 35px; } .replacement-column-spot-web-form .jbr-form__textarea { padding: 15px 0 0 10px!important; border: 1px solid #ededed !important; background-color: #fcfcfc; } .replacement-column-spot-web-form .jbr-form__submit { margin-bottom: 5px; } .replacement-column-spot-web-form .jbr-form__footer { line-height: 12px!important; margin: 10px!important; } .jbr-form__terms { line-height: 18px; font-size: 14px; } ..replacement-column-spot-web-form .jbr-form__label--checkbox { line-height: 18px; } @media (max-width: 767px) { .jbr-form__field--required:before { left: 20px !important; } }

Products

Evolve2 65 Flex

Elite 10

Elite 10 Gen 2

Speak2 75

PanaCast 20

PanaCast Meet Anywhere

PanaCast 50 Video Bar System

Enhance Plus

All hearing products

Jabra Enhance™

Jabra Enhance™ Pro 20

Jabra Enhance™ Pro 20

Talk 65

Jabra Sound+

Charging cases

Deals

Refurbished products

By activity

By environment

Business solutions

Evolve2 Buds

Contact sales

Hybrid working report

Contact sales

Case studies

Contact sales

Partner login

Contact sales

All services

Contact sales

Hybrid working report

Contact sales

Work Wonders

Discover

Case studies

Contact sales

Pressroom

Contact sales

Hybrid working report

Contact sales

Work Wonders

Get support

Need help with your Jabra product?

Bluetooth pairing guide

Online orders

Found what you are looking for?

Found what you are looking for?

Jabra + Virsae

Enhancing conversation quality and productivity

Jabra for Virsae integration

Jabra headsets for engagement