Support

Release notes for

Support for Product page for

Release version: 3.10.8
Release date: July 14, 2022

Details

• Updated: added 3D Noise Reduction (3DNR) filter to reduce the picture noise and improve the image quality for all video resolutions and modes
• Fixed: occasional video tear issues when zooming in and out in Zoom Rooms
• Fixed: frame repeats and horizontal splits while zooming in on USB 2.0
• Fixed: video freeze when continuously going in and out of deep zoom (zoom level 36) on USB 2.0
• Fixed: occasional image tearing when streaming video on specific AMD-based PCs
• Performance and stability improvements

Release history


Release version: 3.9.17
Release date: November 23, 2021

Details

• Fixed: rare video split issue at 640*360 resolution
• Fixed: occasional distorted video at 640*360 resolution


Release version: 3.9.15
Release date: July 14, 2021

 Details

  • Fixed: people count issue when the camera is not streaming
  • Performance and stability improvements

Release version: 3.9.12
Release date: February 23, 2021

Details

• New feature: Deep Zoom added for 640p and 960p resolutions*
• Updated: improved video quality - image enhancement
• Updated: Vivid HDR is turned off by default**
• Updated: improved accuracy for People Detection and Intelligent Zoom
• Updated: range increased to 5.8m/19ft for People Detection and Intelligent Zoom 
• Fixed: occasional freeze issues when using Microsoft Teams
• Performance and stability improvements

* Jabra PanaCast delivers raw images, without stitching, when you zoom in beyond 3x (zoom level 35).
** You can turn on Vivid HDR in Jabra Direct.


Release version: 3.8.25
Release date: October 28, 2020

Details

  • Performance and Stability improvements

Release version: 3.8.22/3.8.15
Release date: August 12, 2020

Note: Firmware version 3.8.22 is only available through Windows updates with the Microsoft Teams Rooms solution. The details below only apply to firmware version 3.8.22.

Details:

  • New feature: Microsoft Teams Rooms certified
  • Update: Enhanced color control values (brightness, contrast, sharpness and saturation) for better image quality
  • Update: Intelligent Zoom and Vivid features will now be disabled by default*
  • Performance and stability improvements

*Features can be enabled in Jabra Direct again as needed.

Version 3.8.15 is available in Jabra Direct and Jabra Xpress.


Release version: 3.8.15
Release date: October 31, 2019

Details

  • Updated: Improved support for mute and volume control
  • Updated: Improved color control values like Brightness, Contrast, Sharpness & Saturation for better image quality
  • Updated: Improved zoom functionality
  • Performance and stability improvements

Release version: 3.7.18
Release date: August 15, 2019

Details

  • First public release for Jabra Panacast