ROI Calculator for Headset Purchase

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Total number of agents

Average daily calls per agent

Average fully loaded (hourly) wage for an agent

Total number of days your center is open annually

Target average handle time (AHT) per call in seconds

Estimate seconds saved per call

?Examples:

Repeating statement in conversation
Distractions or lost focus
Constant muting

Agent sales conversion target %

Average gross profit (GP) of a sale?

Purchase price of headset

Based on your data input, your investment of

$ 0

for Jabra headsets results in an ROI payback of

0 days

and is equivalent to

0 FTE agents

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ROI Calculator for Headset Purchase

Are you a revenue driven center?

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