Evolve 20

Professional headset with easy call management and great sound for calls and music

Get more productive

Easy call management

Get easy access to the most used functions, such as volume and mute. You can also answer and end calls directly from the control unit.

Passive Noise Cancellation

Simply wear the headset to eliminate high-frequency noise, such as human voices – all thanks to the specially designed ear cushions. We call this “passive noise cancellation”.

See Video

Get the basics right

Ultimate noise cancellation microphone

State-of-the-art, noise-cancelling microphone eliminates background noise. The ear cushions are designed to reduce high-frequency sounds. You and your conversation partner won’t struggle to hear each other.

Plug-and-play setup

The headset works out of the box with all leading systems. Installation is as easy as simply plugging it in.

At one with the universe (of phones and platforms)

Our headsets and speakerphones work out of the box with over 10,000 traditional deskphones. They are future-proof and compatible with all softphone and web clients, from Microsoft Teams to Mitel.

Providing your staff with optimised and trusted devices that work seamlessly with your UC platform is key to productivity, audio quality and having fewer IT issues. Jabra has tested devices with a long list of platforms and offers Microsoft Teams certified variants from our wide range of headsets and speakerphones.

Want to know what headsets work with your phone or platform? Try our compatibility guide.

Technical specifications

Audio
- Headset bandwidth
  
  Wideband
- Speaker bandwidth music mode
  
  Wideband
- Speaker bandwidth speak mode
  
  Wideband
- Microphone bandwidth
  
  Wideband
- Certifications
  
  Regulatory Approvals: CE, FCC, KCC, RCM, UL,
  Industrial Certifications: Skype for Business, Avaya, Cisco
Battery
- Battery included
  
  No
Connectivity
- AC power supply
  
  USB power supply by PC
- Bluetooth device
  
  No
- Connection (mini jack, USB, etc.)
  
  USB
- Cord length
  
  Control cable: 95 cm, HS cable: 120 cm
General
- Weight mono/duo
  
  0.1711 kg for stereo, 0.1425 kg for mono
- What’s in the box
  
  Jabra Evolve 20 headset, warning leaflet, warranty leaflet, quick start guide, USB controller, plastic bag for controller, plastic bag for headset, foam bag for the left ear cup of the stereo headset only
- Warranty
  
  2 years

Download

Technical specifications Datasheet

Frequently asked questions

Can I listen to music on this device?

Yes. Evolve 20 has world-class speakers that are built for both voice and music.

Does this device have noise cancellation features?

The Evolve 20 has Passive Noise Cancellation. Simply wear the headset to eliminate high-frequency noise, such as human voices – all thanks to the specially designed ear cushions. For active noise cancelling see our Evolve 80 headset

Does it work with Mac and PC?

Yes. It works with both systems.

Does it have a 3.5 mm jack?

No, it comes with USB.

How do I set up my Jabra device to work with Microsoft Teams for Windows?

Simply install Jabra Direct. Jabra Direct is free PC software enabling Jabra USB devices to have remote call control over most softphones. To manually change the softphone to Microsoft Teams , follow these guidelines: Jabra Direct FAQ

What is the difference between standard UC models and models that are certified for Microsoft Teams ?

The models that are certified for Microsoft Teams (or Microsoft Lync) support Microsoft Teams as a Plug and Play experience. The Plug and Play experience includes these benefits:

Automatic selection as the default audio device.
Features to answer and end calls, adjust volume, and mute.

If multiple certified audio devices are present, certified models also offer call prioritization. Microsoft Teams will correctly send the audio to the device that was used to answer an incoming call.

If you use a model that is certified for Microsoft Teams with a different computer telephony (softphone) client, the product should work the same as a UC model regarding audio and features (such as answer and end calls, adjust volume, mute).

If you are not using Microsoft Teams , use the standard UC model.

For more frequently asked questions, please visit the Jabra Evolve 20support page.

Compatibility guide

Deskphone

Softphone

Mobile/tablet

Can't find your device?

Select manufacturer

Select your deskphone

Select manufacturer

Select your softphone

Select manufacturer

Select your mobile/tablet

Jabra Services

Tailored services for a seamless workday

Make hybrid working a success with Jabra’s complete range of services

Jabra Warranty+

Protect your investment with extended warranty

Jabra DaaS

Scalable leasing solutions make your IT budgets go further

Jabra Care

Support plans enabling you to work anytime, anywhere

See all Jabra Services

The new standard.

The way we work is changing. We spend 20% more time collaborating than we did six years ago, but available concentration time has shrunk by 10%.

We’ve re-engineered our world-leading Evolve Series, allowing us to bring you significant performance enhancements across the board. A new standard of noise isolation, improved busylight and richer audio for both calls and music. The Evolve2 range is based on a upgradeable platform that will add even more value and future proof your investment.

These are professional headsets, but not as you know them. Welcome to the new standard.

To request a quote, please complete the adjacent form.

First name

Surname

Company name

Work Email Please provide valid email

Work phone

Select number of employees

Reason for contacting

Area of interest

Select Country/Region

Brief description

Yes, I would like to receive news about Jabra products and promotion. I agree to terms and conditions and that Jabra, its parent company can contact me by email or advertising with discounts, news, partner updates and surveys. Jabra stores my name and e-mail along with cookies and other identifiers in line with the privacy policy. I can unsubscribe at any time.

.jbr-form__field { margin-bottom: 5px; } .jbr-form__row .jbr-form__field--required:before { content: "*"!important; font-weight: 600; font-size: 12px; color: #727373!important; left: 5px!important; } .jbr-form__field--required:before { content: "*"!important; font-weight: 600; font-size: 12px!important; color: #727373!important; left: 25px!important; } .jbr-form__input--dropdown { -webkit-appearance: auto!important; -moz-appearance: auto!important; background-image: none!important; } .jbr-form__terms .custom-rich-text a { text-decoration: underline!important; } .field-validation-error { display: block; line-height: 10pt; color: red; font-size: 12px; font-weight: 400; margin: 0 auto; } .replacement-column-spot-web-form .jbr-form { font-size: 16px; font-weight: 400; color: #4F5050; background-color: white; border-radius: 25px; box-shadow: 0 50px 100px -20px rgba(50, 50, 93, .25), 0 30px 60px -30px rgba(0, 0, 0, .3), 0 -18px 60px -10px rgba(0, 0, 0, .025); padding: 30px 5px 25px; } .replacement-column-spot-web-form .jbr-form__input, .jbr-form__singlelinetext { border: 1px solid #ededed!important; background-color: #fcfcfc; } .jbr-form__singlelinetext { height: 35px; } .replacement-column-spot-web-form .jbr-form__textarea { padding: 15px 0 0 10px!important; border: 1px solid #ededed !important; background-color: #fcfcfc; } .replacement-column-spot-web-form .jbr-form__submit { margin-bottom: 5px; } .replacement-column-spot-web-form .jbr-form__footer { line-height: 12px!important; margin: 10px!important; } .jbr-form__terms { line-height: 18px; font-size: 14px; } ..replacement-column-spot-web-form .jbr-form__label--checkbox { line-height: 18px; } @media (max-width: 767px) { .jbr-form__field--required:before { left: 20px !important; } }

Apply for a free trial

We offer free trials for companies of 100+ employees that are replacing their current devices or have a new project. T&Cs apply.

Need technical support?

For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.

Get help now

Products

Evolve2 65 Flex

Elite 10

Elite 10 Gen 2

Speak2 75

PanaCast 20

PanaCast Meet Anywhere

PanaCast 50 Video Bar System

Enhance Plus

All hearing products

Jabra Enhance™

Jabra Enhance™ Pro 20

Jabra Enhance™ Pro 20

Talk 65

Jabra Sound+

Charging cases

Deals

Refurbished products

By activity

By environment

Business solutions

Evolve2 Buds

Contact sales

Hybrid working report

Contact sales

Case studies

Contact sales

Partner login

Contact sales

All services

Contact sales

Hybrid working report

Contact sales

Work Wonders

Discover

Case studies

Contact sales

Pressroom

Contact sales

Hybrid working report

Contact sales

Work Wonders

Get support

Need help with your Jabra product?

Bluetooth pairing guide

Online orders

Found what you are looking for?

Found what you are looking for?

Evolve 20

Professional headset with easy call management and great sound for calls and music

Get more productive

Easy call management

Passive Noise Cancellation

Get the basics right

Ultimate noise cancellation microphone

Plug-and-play setup

At one with the universe (of phones and platforms)

Technical specifications

Download

Frequently asked questions

Compatibility guide

Select manufacturer

Select your deskphone

Select manufacturer

Select your softphone

Select manufacturer

Select your mobile/tablet

Compatible products:

Accessories

Compare models

Tailored services for a seamless workday

Jabra Warranty+

Jabra DaaS

Jabra Care

Product support

The new standard.

Apply for a free trial

Need technical support?