Jabra Engage 65 Convertible | The headset that boosts customer satisfaction

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Work away from the desk and still maintain a wireless connection that won’t let you, or your customers, down.

Up to 100 meters/330 feet DECT wireless range

Up to 3 times more users in the same office space

Overcomes wireless capacity issues.

The Jabra Engage Series enables up to 3 times as many people to work wirelessly in the same office space.

Previously, if large numbers of wireless headsets were used within a limited area, users could experience less-than-optimal audio quality due to density (capacity) issues. With Engage you can connect up to 3x as many users, without impacting the call experience.

With comparable headsets

With Jabra Engage

Download Density Whitepaper

Constant sound levels throughout the day.

Keep the sound level at a comfortable and consistent level throughout the day. Simply set the volume on your headset to your preferred level, and every call will be initiated at the desired sound level for all day comfort

Takes security in wireless calls to the next level.

Patented pairing. 256-bit AES encryption. 128-bit authentification. DECT Security Level C.

Unique pairing security through Jabra-patented technology.

Authentication between headset and base is established with 128-bit level technology compared to the category standard 64-bit.

The wireless connection is secured using 256-bit AES encryption – giving a line of defense that goes beyond that of DECT Security Level C.

Download Security Whitepaper

Busylight off

Busylight on

All day battery life.

Up to 9 hours' talk time - and when you do need to charge, the fast charge feature powers the headset to 40% in just 30 mins.

Charge time 40% after 30 min 100% after 75 min

Talk time Up to 9 hours

Softphone

Deskphone

Modern base, small footprint.

Easy to use with one-touch buttons for answer, end and mute call functionality. With battery life and connectivity indicators.

Simple to set up

The voice-guided menu will help you connect the headset to your computer or desk phone.

Effortless docking, every time

The micro-USB charger in the base makes it easier to dock the headset correctly in one simple action and ensure it is charging.

Easy hot-desking

Pair your headset to a different Engage 75 or 65 Convertible base when using a different desk.

*

HeadbandPlay video

NeckbandPlay video

EarhookPlay video

_{*Comes with earhook and headband. Neckband is available as an accessory.}

Answer/End Call button

Mute/Unmute button

Volume controls

Easy to use base with one-touch buttons

Rich call analytics

The Jabra Engage wireless headsets leverage Jabra software* to enable IT managers to drive customer satisfaction with data driven decisions.

_{* Jabra Xpress and Jabra SDK}

Use Jabra SDK for:

Background noise levels
Audio exposure
Speech analytics
Busylight customization
Headset interaction logging

Jabra SDK

Use Jabra Xpress for:

Background noise levels
Audio exposure

Jabra Xpress

Hearing Protection

Jabra Engage Wireless features high levels of hearing protection which is key for heavy users. This includes PeakStop™ which eliminates potentially harmful sudden sound spikes; Intelligent Acoustic Shock protection which removes potentially harmful sounds; and IntelliTone™ 2.0 which maintains average sound levels below predefined thresholds through the day. For more information on these and more innovations to safeguard intensive headset use, download our Hearing Protection white paper.

Download Hearing Protection Whitepaper

Engineered to deliver more power for your conversations.

40 engineers spent more than 115,000 hours in Research and Development to create the world's most powerful professional wireless headset, registering 4 unique patents to Jabra in the process.

See how Jabra Engage can help improve customer satisfaction

Technical specifications

Audio
- Speaker frequency range
  
  40Hz-16kHz
- Microphone frequency range
  
  100 Hz to 10 KHz
- Speaker bandwidth - Music mode
  
  40 Hz to 16k Hz
- Certifications
  
  CE, CB, FCC, IC, NOM, NTC, EAC, PSB, ICASA, TELEC, SIRIM, ACMA, NZ Telepermit, UL
Fit & Comfort
- Headset form factor
  
  Comes with earhook and headband. Neckband is available as an accessory.
Ease of Use
- Intuitive audio control
  
  Answer/end call - Reject call - Volume control
- Voice / Mute
  
  Yes
- Busy Light
  
  Integrated red light on the microphone tip and the headset, activated when on a call or manually by the user when busy, to act as a “do not disturb” signal
Battery
- Talk time
  
  Up to 9 hours
- Charging time
  
  30 min for 40% charge
  75 min for 100% charge
Connectivity
- Connectivity
  
  Desk phone & softphone (PC)
- Connection (mini jack, USB, etc)
  
  Micro USB, RJ-9 for handset, RJ-9 for desk phone audio, RJ-45 for AUX
- DECT device
  
  Yes
- NFC
  
  No
- Bluetooth® device
  
  No
- Wireless range
  
  Up to 100m / 330ft
- Headset bandwidth
  
  Narrowband and wideband.
  Optimized for music (when not in call)
General
- Box content
  
  Headset, earhook, headband, base, power supply, USB cable, desk phone cable, documentation, Quick start guide and accessory earhook and eargel
- Main unit dimensions (W x D x H)
  
  Base: 93 x 90 x 110m
  Headset: 105 x 32 x 50mm
- Headset weight
  
  18g
- Security
  
  DECT Security Step C & using FIPS approved algorithms for key generation, payload encryption and authentication
- Warranty
  
  North America: 1 year limited warranty
  Europe/APAC: 2 year limited warranty
- Jabra Direct
  
  Yes
- Operating Temperature:
  
  -10°C to + 55° C

Download

Technical specifications Data sheet

Frequently asked questions

What devices can it connect to?

Jabra Engage 65 Convertible can connect simultaneously to up to two devices. It can connect to 1 USB device (desk phone or softphone) and 1 analog phone.

How long does its battery last?

The Jabra Engage 65 Convertible offers up to 9 hours talk time, depending on usage, and has a fast charge option delivering 40% battery in just 30 minutes.

What is the wireless range from the base?

Jabra Engage 65 Convertible delivers wireless connectivity to a range up to 100 m/330 ft and enables 3x more users in the same office space – with no loss in connection quality.

Does it work with Skype for Business?

Yes. Jabra Engage 65 Convertible has Skype for Business certification.

Does it work with Mac and PC?

Yes, it works with both PC and Mac.

How secure is it?

DECT standard security protects against wireless intrusion. Jabra Engage 65 Convertible has features going beyond DECT secure Level C, which provides the highest protection.

How heavy is it?

Weighing just 18g, the Jabra Engage 65 Convertible is the lightest call centric headset on the market.

How do I wear it?

The Jabra Engage 65 Convertible comes an earhook in the box. Neckband and headband are available as accessories.

Why would I use the Convertible instead of a Stereo or Mono style?

The unobtrusive look of the Convertible makes it ideal for people who switch between phone calls and face-to-face meetings. For those people who are on calls back-to-back for most of the day, we recommend an Engage Stereo or Mono version.

For more frequently asked questions, please visit the Jabra Engage 65 Convertible support page.

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Compatibility guide

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Softphone

Mobile/Tablet

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Apply for a free trial

We offer free trials for companies of 500+ employees, who are replacing their current devices or have a new project. T&Cs apply.

Need technical support?

For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.

Get help now

Wireless headset ROI calculator

Unleashing your callcenter agents with wireless headsets is a good investment. Not only will agents feel better equipped to manage and close their customer conversations more effectively, they will also feel more self-reliant.

Wireless headsets will also compliment your agent retention strategy, since we know from experience this is a lever for higher employee satisfaction.

Number of employees getting a HS

Est. daily talk time (minutes)

Average monthly salary of the employees who will get a HS

Average Headset Cost

Productivity savings per hour

$ O

Total investment

$ 0

ROI

0 days

View sources

Jabra Call Center Study, January 2016
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Found what you are looking for?

Found what you are looking for?

Overcomes wireless capacity issues.

Constant sound levels throughout the day.

Takes security in wireless calls to the next level.

Unique pairing security through Jabra-patented technology.

All day battery life.

Modern base, small footprint.

Simple to set up

Effortless docking, every time

Easy hot-desking

Rich call analytics

Use Jabra SDK for:

Use Jabra Xpress for:

Hearing Protection

Engineered to deliver more power for your conversations.

Technical specifications

Download

Frequently asked questions

Accessories

Tailored services for a seamless workday

Jabra Warranty+

Jabra DaaS

Jabra Care

Compatibility guide

Select manufacurer

Select your deskphone

Select manufacurer

Select your softphone