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Amazon Technology Partner

Jabra & Amazon Connect

Engineered for the best customer service

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Power customer satisfaction and smarter decisions with Jabra + Amazon Connect
Learn more about the Jabra + Amazon Connect implementation options
Contact sales and get the best solution for your organisation

Welcome to a new way of working with Jabra audio technology and Amazon Connect

Together, Jabra and Amazon Connect™ improve agent productivity, whether they work from home or the contact centre. Leverage our latest audio technology with the Amazon Connect contact centre service, to deliver a consistent and transparent customer experience, elevating the voice of your brand and differentiating your services from the rest.

An integrated solution for the
contact center of today

Jabra professional headsets are integrated with the Amazon Connect contact centre platform, enabling seamless call control for agents and guaranteeing the best possible experience with the platform. Whether you choose to operate a traditional bricks-and-mortar contact centre, have remote agents working from home or a blend of both, Jabra and Amazon Connect offer an integrated solution enabling an all-in-one customer experience solution that is easy to use, flexible and customisable to your business needs.

Learn more about the jabra call control integration for amazon connect

Case study

Learn more in this case study on Amazon Connect and Jabra Biz 2300: enhancing contact centre performance.

“Call quality has noticeably improved with the Jabra Biz 2300. The Jabra headsets enable us to clearly listen to the customer and operator’s voices on the recordings, and the clarity of the customer recordings is very important...”

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There’s a Jabra headset for everyone

Whether you’re just starting out and simply need great-sounding, robust audio devices or if you’re looking for a longer-term solution that leverages data and analytics, we have a full range of headsets to support you and get the most from your Amazon Connect investment.

Contact Sales

Get the best solution for your organisation and specific use case. Our experts can advise on products, compatibility and UC deployments.

Apply for a free trial

We offer free trials for companies of 100+ employees that are replacing their current devices or have a new project. T&Cs apply.

Need technical support?

For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.

Get help now

Our sales experts are ready to help

Additional Information

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Apply for a free trial

We offer free trials for companies of 100+ employees that are replacing their current devices or have a new project. T&Cs apply.

Need technical support?

For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.

Get help now