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Jabra for Nectar integration

This integration extends the value of your Nectar solution from simple device monitoring, to include insightful call analytics that enhance the whole experience going forward.

The software enables IT managers or call centre supervisors to unlock and leverage call data from Jabra Engage headsets.

  • Works out of the box with your Nectar solution
  • Enables full visibility of Jabra headset call insights
  • Enhances agent efficiency and productivity and customer experience

Provides a unique Jabra score

The unique ‘Jabra score’ is displayed as a subset of the overall Nectar score per call, and is easily visible on supervisor dashboard. The Jabra score is 0-100, with 100 being the best and is calculated from multiple factors including background noise, microphone positioning, cross talk and silence. This gives top line visibility of each call’s performance, so supervisors can really explore the root of quality issues when they arise.

Amazon Connect Call Control

Get the software

Access Deployment guide

Easy to deploy

The integration is included as part of your Nectar monitoring solution. You’ll need to be using Jabra Engage headsets and Jabra management software, which you can mass-deploy to users’ computers.

The new standard.

The way we work is changing. We spend 20% more time collaborating than we did six years ago, but available concentration time has shrunk by 10%.

We’ve re-engineered our world-leading Evolve Series, allowing us to bring you significant performance enhancements across the board. A new standard of noise isolation, improved busylight and richer audio for both calls and music. The Evolve2 range is based on a upgradeable platform that will add even more value and future proof your investment.

These are professional headsets, but not as you know them. Welcome to the new standard.

To request a quote, please complete the adjacent form.

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Apply for a free trial

We offer free trials for companies of 100+ employees that are replacing their current devices or have a new project. T&Cs apply.

Need technical support?

For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.

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