Jabra + Salesforce

Power contact centre live call optimisation

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Enhance customer conversations with Jabra headsets and Salesforce

Organisations using Salesforce can now improve their customer conversations instantly with Jabra headsets. Real-time Jabra headset data insights provide agents in-call conversation guidance whether at home or in the contact centre, optimising supervisor coaching resources. The Jabra for Salesforce App also enables integrated call control with Amazon Connect for Salesforce users.

At one with the universe (of phones and platforms)

Want to know what headsets work with your phone or platform? Try our compatibility guide.

Our headsets and speakerphones work out of the box with over 10,000 traditional deskphones. They are future-proof and compatible with all softphone and web clients, from Microsoft Teams to Mitel.

Providing your staff with optimised and trusted devices that work seamlessly with your UC platform is key to productivity, audio quality and having fewer IT issues. Jabra has tested devices with a long list of platforms and offers Microsoft Teams certified variants from our wide range of headsets and speakerphones.

Jabra for Salesforce App

Customers using Salesforce can easily deploy the Jabra for Salesforce App to enhance customer conversations with live call agent notifications on background noise, cross-talk and silence. The Jabra for Salesforce App also enables integrated call control with Amazon Connect for improved agent productivity. Learn more

There’s a Jabra headset for everyone

Whether you’re just starting out and simply need great-sounding, robust audio devices or if you’re looking for a longer-term solution that leverages data and analytics, we have a full range of headsets to support you and get the most from your Salesforce investment.

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The new standard.

The way we work is changing. We spend 20% more time collaborating than we did six years ago, but available concentration time has shrunk by 10%.

We’ve re-engineered our world-leading Evolve Series, allowing us to bring you significant performance enhancements across the board. A new standard of noise isolation, improved busylight and richer audio for both calls and music. The Evolve2 range is based on a upgradeable platform that will add even more value and future proof your investment.

These are professional headsets, but not as you know them. Welcome to the new standard.

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We offer free trials for companies of 100+ employees that are replacing their current devices or have a new project. T&Cs apply.

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For product support and warranty-related questions, visit our support pages where you can find user manuals, FAQs, videos, contact information and more.

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Jabra and Salesforce

Engineered to improve customer conversations

Enhance customer conversations with Jabra headsets and Salesforce

At one with the universe (of phones and platforms)

Jabra for Salesforce App

There’s a Jabra headset for everyone

The new standard.

Apply for a free trial

Need technical support?