Jabra Engage 50

The headset for the digital contact center

Jabra Engage 50 - A true digital headset

Is your contact center moving, or considering moving, to softphones? Are you investing in contact center platform – whether on-premise or cloud-based? The Jabra Engage 50 is the ideal digital headset to power your customer satisfaction.

The Jabra Engage 50 features a powerful processing chip in the earcup that delivers advanced functionality including call analytic data.

At one with the universe (of phones and platforms)

Our headsets and speakerphones work out of the box with ove 10,000 traditional deskphones. They are future-proof and compatible with all softphone web-clients and contact center platforms; from Cisco to Avaya to Genesys Cloud.

Providing excellent customer service starts with reliability. Jabra call center headsets are simple to use today, and will be simple to use tomorrow – no matter how you’ve set up your office.

Your customers will be happy, and so too will your workforce.

Check the full compatibility guide

Microsoft Teams

Zoom

Works With Chromebook

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Engage 50

Other Headset

Sound demo is for illustration only. Actual experience may vary.

3 microphone technology

A unique system of 3-microphones with intelligent noise-cancelation blocks out background noise and breathing sounds, so customers hear only the agents voice thereby delivering a superior call experience, whether you work from home or a physical contact center.

Mute button

Volume dial

Status light indicator

Programmable button

Answer/End call button

Certified for Microsoft Teams

The Engage 50 headset is certified for Microsoft Teams when used with the Microsoft variant of the control unit.

Certified for Skype for Business. Meets Skype for Business Open Office requirements

The Engage 50 headset is certified for Skype for Business and meets Skype for Business Open Office requirements when used with the Microsoft variant of the control unit.

This product works with devices capable of running the latest version of ChromeOS and has been certified to meet Google's compatibility standards. Chromebook and the Works With Chromebook badge are trademarks of Google LLC.

Certified for Zoom

The Engage 50 headset is certified for Zoom to deliver a seamless collaboration experience.

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_{* Jabra Xpress, Jabra Direct and Jabra SDK}

For end-users

For IT managers

Jabra Direct

Engineered to optimize and personalize your headset.

Easily update the firmware of any Jabra audio device*, directly from the user-friendly Direct Dashboard.
Optimize your headset with sidetone, ringtone, audio protection levels, sound optimization for music, levels, and more.
Engage 50 offers boom arm positioning guidance for optimal call experience.

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_{* Jabra USB headsets and speakerphones and Bluetooth with a Link 360/370.}

Jabra Xpress

Engineered to boost productivity with always-updated headsets

Control deployment, settings and firmware updates for intelligent and efficient headset management.
Adjust performance based on background noise and headset usage analytics* for each individual Engage 50 user.
Supports all main operating systems**, and allows data storage in the cloud or on-premises with a high-degree of data protection.***

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_{* Headset dependent: Jabra Engage 50.}

_{** Windows and Mac.}

_{*** SOC II Type 1.}

See recommended control unit accessories below

Enhanced hearing protection

Jabra Engage 50 features the next generation of hearing protection with Safetone™ 2.0 technology. This includes PeakStop™ 105 dB which cuts off sudden sound spikes at an even lower level than the regular Jabra PeakStop; Intelligent Acoustic Shock protection which removes potentially harmful sounds; and IntelliTone™ 2.0 which maintains average sound levels below predefined thresholds through the day. For more information on these and more innovations to safeguard intensive headset use, download our Hearing Protection white paper.

Download Hearing Protection Whitepaper

Jabra Engage 50 and Twilio Flex take customer service at Moneypenny to the next level

Moneypenny chose the Jabra Engage 50 because of the superior sound and easy integration with Twilio Flex.

Engineered to enhance your customer satisfaction

Engage 50 headsets are engineered by Jabra and hold 3 patents for technical innovations. 54,280 engineering hours were spent developing the product with intensive testing in the Jabra labs.

Technical specifications

Download

Technical specifications Data sheet

Compatibility guide

Deskphone

Softphone

Mobile/Tablet

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Jabra Services

Tailored services for a seamless workday

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Support plans enabling you to work anytime, anywhere

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The headset for the digital contact center

Jabra Engage 50 - A true digital headset

At one with the universe (of phones and platforms)

3 microphone technology

Certified for Microsoft Teams

Certified for Skype for Business. Meets Skype for Business Open Office requirements

Certified for Zoom

Jabra Direct

Jabra Xpress

Enhanced hearing protection

Jabra Engage 50 and Twilio Flex take customer service at Moneypenny to the next level

Engineered to enhance your customer satisfaction

Technical specifications

Download

Compatibility guide

Select manufacurer

Select your deskphone

Select manufacurer

Select your softphone

Select manufacurer

Select your mobile/tablet

Compatible products:

Accessories

Compare Models

Tailored services for a seamless workday

Jabra Warranty+

Jabra DaaS

Jabra Care

Product support