A coach on every call

Supervisor assist

Super supervisors

Engage AI’s intuitive dashboard helps supervisors quickly and easily see how individual agents are doing with notifications and conversation metrics both during and after a call, as well as trends for the whole team. Making it easy for them to offer more constructive, individualized coaching and support. That’s why 85% of supervisors using Engage AI told us they felt better connected to their teams*.

*Based on Engage AI user surveys, 2022