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Evolve2 65 Flex

专业便携式耳麦先锋，具备优异的主动降噪性能。

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Elite 10

Jabra 耳机「王牌选手」，工作 & 生活「多面能手」。

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Elite 10 Gen 2

全球首款 LE 音频智能充电盒，打造次时代音乐体验*

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Elite 8 Active Elite 8 Active 新 Elite 8 Active Gen 2 Elite 8 Active Gen 2 Elite 5 Elite 5 Elite 4 Active Elite 4 Active 全部入耳式耳机
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Speak2 75

专业级全向麦，专为混合办公而来。

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Speak2 55 Speak2 55 Speak2 40 Speak2 40 全部全向麦
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PanaCast 20

专为人工智能支持的个人视频会议而设计

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PanaCast Meet Anywhere

业界卓越的音频和视频解决方案，随时随地，高效会议。

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PanaCast 50 Video Bar System

基于 Android™ 的一体化会议室系统，您只需动动手指，就能轻松解锁全场景视频会议。

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PanaCast 50 Room System PanaCast 50 Room System PanaCast 50 PanaCast 50 全部会议摄像头
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Enhance Plus

Miniaturized 3-in-1 earbuds for hearing enhancement, music and calls

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All hearing products

Enhance the sound. Not the noise.

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Jabra Enhance™

Everything you need for better hearing – get advanced hearing aids and expert care at JabraEnhance.com.

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Jabra Enhance™ Pro 20

Enjoy all the sounds you love with premium hearing technology. Exclusively available at Costco.

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Jabra Enhance™ Pro 20

Enjoy all the sounds you love with premium hearing technology. Exclusively available at Costco.

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Talk 65

出众降噪麦克风。
专为移动中通话量身设计。

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Talk 15 SE Talk 15 SE Talk 25 SE Talk 25 SE Talk 45 Talk 45 全部蓝牙单声道耳机
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适合周围环境的个性化声音。

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A coach on every call

Real-time voice coaching for call center agents

Find Engage AI in Genesys App-Foundry

Supercharge agent performance

We believe the big potential in AI is to empower people, not replace them. Engage AI allows you to understand conversations in a completely new way, through tone of voice. With data-driven insights and monitoring of both customers’ and employees’ experiences, it enhances customer satisfaction, increases agent engagement, brings teams closer together, and works in complete harmony with your preferred contact center platform.

Fully integrated with Genesys

Unleash the power of empathy in every customer call

Show customers you care

Genesys is all about delivering incredible customer service, and now with Jabra Engage AI instantly integrated, it’s even easier for your agents to understand customers’ needs and give them VIP treatment on every call.

Instant customer satisfaction at your fingertips

Engage AI's features are now just a click away for Genesys users. Personalize and refine your customer interactions, improve call outcomes, and gain insights that drive meaningful change in your contact center. Since Engage AI is fully integrated with Genesys, you can say goodbye to any setup - just find it in the Genesys App Foundry, hit ‘Download’, and you’re good to go.

The perfect fit

Engage AI works seamlessly with your existing Genesys setup, which means your teams can instantly get their heads around it. Not only does this save training time, it also creates happier teams, since they can get on with what they do best - serving up excellent customer experiences.

Try for free today

Take your customer experiences to the next level with the integrated intelligence of Jabra Engage AI. Try it now for free to see the difference it makes to your agents’ performance.

Improved costumer experience with Engage AI

  • Help at every level, for advisors, supervisors, and managers
  • Instant feedback with real-time call monitoring and conversation analytics, delivering on-call feedback and guidance to agents and supervisors
  • Post-call advice for personalized performance trends reviews for individual agents and teams
  • Enhanced audio quality on calls
  • Intuitive easy-to-use interface

Find out more about Engage AI

Customer reviews

KPIs that speak for themselves

Hearing Care Central, a division of Saint Clair Communication, recognized the value of having a real-time understanding of customer sentiment during live calls and chose to invest in Jabra Engage AI.

Hearing Care Central, a division of Saint Clair Communication, recognized the value of having a real-time understanding of customer sentiment during live calls and chose to invest in Jabra Engage AI.

The resulting KPIs speak for themselves, as Christopher McBride, Director of Contact Center Operations at Hearing Care Central, explains, “The power of Engage AI is that it gives us an instant pulse check on our individual customer communications. Analytical data based on the perception of the caller and how our agent is speaking to them is a real win for us. Our customer experience changed drastically. I’ve been in call center management for 29 years and I’ve seen all kinds of quality improvement methods, and Jabra Engage AI is one of the most effective tools I’ve ever seen”.

Welcome to a new way of working

Together, Jabra and Genesys improve agent productivity. Leverage our latest audio technology with Genesys® contact centers, to deliver a consistent and transparent customer experience and differentiating your services from the rest.

Find out more


Privacy & safety

  • Privacy first with GDPR-compliant data
  • AI model and analytics run 100% locally on the agent's computer
  • No sensitive data is sent to the cloud

Ready to transform your customer experience with AI?

我们的销售专家随时准备为您提供帮助

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